Help for people facing problems at work.
Confidential, independent workplace advice to help you understand where you stand at work, and what to do next.
How we can help…
We connect you with an experienced advisor for a confidential call, where you will receive clear guidance on your specific workplace issue (e.g. disciplinary action, redundancy risk, unfair treatment, conflict at work, performance complaints and more).
Why you may need this service:
If you have been invited to a formal HR meeting
If you feel under pressure or targeted at work
If you don’t understand what your employer is doing, and you need insight from an HR Expert on the matter
If you want to avoid making mistakes in a formal HR process
If you need clarity before responding to your employer
If you are facing challenges at work and feel uncertain about your job security
By the end of the call, you will have:
You will have clarity over the situation
You will know will know red flags of your situation, explained to you in plain language
Know how to appropriately respond to your employer (in writing, and formal meetings)
You will know the appropriate next steps to take, so you can avoid making costly mistakes
You will have the need-to-know information, that’s usually hidden behind the closed doors of the HR department
If you have ongoing meetings, we can continue supporting you over a longer period of time.
So, if you’re in a tricky or unnerving situation at work Book a Callor Text Uswith any Questions
Common workplace problems we help people with…
Disciplinary meetings or investigations
Grievances or workplace complaints
Risk of redundancy or redundnacy appeals
Performance complaints, or performance improvement plans (PIPs)
Probation issues or dismissal risk
Bullying or harassment at work
Conflict with managers or colleagues
Unfair treatment at work
Pay, benefits, or holiday issues
Flexible working requests, or leave requests
Discrimination at work (e.g your age, race, gender, religion, disability etc)
Pregnancy, maternity, or parental workplace issues
Performance reviews, appraisals or negative feedback
and more…
Let’s get started.
A note from our Founder
“I’ve worked in the People/Human Resource space for 16 years. The aim of HR Helpmate is to democratise and demystify HR processes & practices, by shifting the emphasis towards accessible, transparent, people-centric support for the individual employee. HR Helpmate steps into this void, offering impartial, straightforward guidance for employees who find themselves in tough situations. I’ve been fortunate to work with individuals in long-established global organisations as well as dynamic startups - advising & handholding CEOs, through to entry-level employees, and everyone in between. I look forward to helping you too.”
FAQs
Q: Who is eligible to use HR Helpmate's services?
A: Currently our services are best suited to permanent and fixed-term employees on PAYE payroll. Meaning the individual is directly employed by the company they work for, thus meeting the criteria of being considered an employee.
Our services are not currently suited to freelancers, agency workers, shift workers, contractors, individuals on zero-hours contracts, anyone working via a third party, any off-payroll individuals, or anyone who submits invoices for payment.
Q: How long are HR Helpline calls and what’s the cost?
A: Calls are 40 mins in duration, at £65 (VAT inc.) You can book as many 40 min calls as you require
Q: I need longer than 40 mins?
A: If you have an ongoing job-related issue that requires multiple calls over a certain period of time, you can book as many calls as you require, as and when you need them. No hidden fees. Book your call here.
Q: Will I be talking to a human?
A: Yes. You will be speaking with a living breathing human being, on an audio call. All calls are cameras-off in order to maintain your privacy.
Q: In which countries do you offer your services?
A: Currently, we offer our services in England, for employees working for UK registered businesses.
Q: Will my information be shared with third parties?
A: No, your information will never be shared with any third parties. While we do ask for your industry sector to better understand the culture of your sector/industry. You are not required to disclose the company you work for.
Q: Can I invite a guest to my consultation?
A: No. HR Helpmate is a personalised 1-to-1 service. The person would need to make their own separate booking.
Q: How do I book a HR Helpmate call?
1. Click hereon to get started
2. Choose your preferred date & time and make payment
3. You will immediately receive confirmation of your time slot, and all corresponding call details will be emailed to you… that’s it!
Q: Can you provide legal guidance?
A: No. HR Helpmate is not an employment law service and we are unable to provide legal guidance or advice. We offer no obligation HR advice, and we have a strong understanding of UK employment law because HR practices and proceedures are underpinned in legislation.
Q: What’s the cancellation policy?
A: Cancellation refunds will only be issued when you cancel no less than 24 hours before your confirmed booking time slot. If however your booking is cancelled by HR Helpmate (regardless of the timeframe) we will always issue you with a full refund.
Q: How can I lodge a complaint?
A: Please reply to your feedback email (which you will receive after your call has taken place) with details of the issue. We will investigate the matter and respond to you within 7 business days.
Word on the streets…
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Truly professional.
“The perfect mix of empathy and business understanding, calmness and HR insight. Would certainly recommend.” — Global Chief Finance Officer
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Knowledgeable with a genuine passion for people.
“The approachability, HR expertise and exceptional knowledge of employment law and its application has been key in coaching and supporting me and my team through various people matters.” — Marketing Director
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Couldn't recommend more highly.
“Brilliantly knowledgable with an easy manner that helps bring calm to any situation, ensuring the right solutions are found.” I could not recommend more highly.” — Talent Manager